1. *Acceptance of Terms:*
- By accessing or using our online auto parts platform, users agree to comply with these terms and conditions.
2. *Account Registration:*
- Users must provide accurate and complete information during account registration.
- Account credentials are the user's responsibility, and any unauthorized use should be reported immediately.
3. *Order Process:*
- Orders are subject to availability and acceptance. We reserve the right to cancel or refuse any order for any reason.
4. *Product Information:*
- We strive to provide accurate product information, but we do not guarantee the completeness or accuracy of product descriptions. Users are encouraged to verify details independently.
5. *Pricing and Payments:*
- Prices are listed in the applicable currency and exclude taxes and shipping fees unless specified.
- Users are responsible for timely and accurate payment. We use secure payment gateways to ensure transaction safety.
6. *Shipping and Delivery:*
- Delivery times and shipping costs are provided during the order process. Delays may occur, and users will be informed accordingly.
7. *Returns and Refunds:*
- Our return policy is outlined separately on the platform. Users must adhere to the specified procedures for returns and refunds.
8. *Intellectual Property: *
- All content on the platform, including text, images, and logos, is the property of Wow's Auto Spare Parts LLC. Users may not use, reproduce, or distribute any content without permission.
9. *Limitation of Liability: *
- We are not liable for any indirect, incidental, or consequential damages arising from the use of our platform.
10. *User Conduct: *
- Users agree not to engage in any activity that may disrupt the platform or compromise its security. Unlawful or inappropriate behavior will result in account termination.
11. *Termination: *
- We reserve the right to terminate or suspend user accounts without notice for violations of these terms.
12. *Changes to Terms: *
- We may update these terms and conditions. Users will be notified, and continued use implies acceptance of the revised terms.
By using our platform, users acknowledge and agree to abide by these terms and conditions. Last Updated: [01/25/2024].
1. *Returns Eligibility: *
- Products eligible for return must be unused, in the original packaging, and accompanied by the original receipt or proof of purchase.
2. *Initiating a Return: *
- Customers must contact our customer service within [7] days of receiving the product to initiate a return.
- Returns will not be accepted without prior authorization.
3. *Return Shipping: *
- Customers are responsible for return shipping costs unless the return is due to our error or a defective product.
- We recommend using a trackable shipping service for return items.
4. *Inspection and Approval: *
- Returned items will be inspected upon receipt. Approved returns will be processed for a refund or exchange.
5. *Refund Process: *
- Refunds will be issued to the original payment method within [X] days of receiving the returned item.
- Shipping costs are non-refundable unless the return is due to our error or a defective product.
6. *Exchanges: *
- Exchanges are subject to product availability. If the desired item is unavailable, a refund will be processed.
7. *Defective or Incorrect Items: *
- In case of receiving a defective or incorrect item, customers should contact us immediately. We will cover return shipping costs and promptly replace or refund the item.
8. *Non-Returnable Items: *
- Certain items, such as clearance or personalized products, may not be eligible for return. This will be clearly communicated at the time of purchase.
9. *Cancellation Policy: *
- Orders can be canceled within 24 hours of purchase. After this period, the standard return policy applies.
10. *Refund Status Inquiries: *
- Customers can inquire about the status of their refund by contacting our customer service with their order details.
11. *Contact Information: *
- Customers can reach our customer service at sales@wows.llc or +18449794455 for any return-related inquiries.
12. *Policy Changes: *
- We reserve the right to modify this return and refund policy at any time. Changes will be communicated on our website.
By making a purchase on our platform, customers agree to comply with and accept the terms of this Return and Refund Policy.
Last Updated: [01/25/2024].